You want to exchange or return your order?
Then you can use this form to request a return label for a free return. Just fill out the form and click "Send". We will process your request promptly and then send you a return label.
For complaints please use this form.
In addition, you can reach us Mondays to Thursdays also by phone from 8.00 am - 4.00 pm and Fridays from 8.00 am - 3.00 pm under +49 (0) 5034 / 87 01 44.