We take your complaint seriously and try to process it promptly and satisfactorily. To speed up the process or to ask questions you can use this form. So we have all the information to handle your complaint. In addition, you can reach us Mondays to Thursdays also by phone from 8.00 am - 4.00 pm and Fridays from 8.00 - 3.00 pm under +49 (0) 5034 / 87 01 44.
Please wait with the return of your defective product until we contact you.
Important note: We can accept only washed or clean products for reclamation.
Thank you very much. We will contact you as soon as possible.